Great breakdown! UX/UI truly is at the heart of successful e-commerce experiences. I’d add that accessibility is another key factor often overlooked—designing for all users (including those with disabilities) not only broadens your audience but also shows commitment to usability and inclusivity.
Also, consistent design across platforms (web, iOS, Android) helps build trust and keeps the experience familiar, which can further boost retention and conversions.
Curious—has anyone seen a case where a simple UX improvement made a measurable difference in user behavior?